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1. #ADOBE ACROBAT PROFESSIONAL 2017 BANAZOO FOR MAC#
2. #ADOBE ACROBAT PROFESSIONAL 2017 BANAZOO SERIAL NUMBER#

#ADOBE ACROBAT PROFESSIONAL 2017 BANAZOO FOR MAC#

I see that you have a perptual license of Acrobat for Mac Platform.Īs you have mentioned above that you have deactivated the license before doing a factory refresh, I assume you are uisng the Mac machine.

We have checked your account with the email address used by you to sig in to the community. Is there a way someone from Adobe can reach out to me directly to assist with this valid license/activation issue? This did not work as the properly installed/license machine accepts the Adobe login but the refreshed one still throws the same license activation error message.īased on searching the Adobe Community posts it looks like for this scenario I need to contact Adobe support directly, however, this does not seem possible any more due to the whole Covid-19 shutdown. I have also tried logging out of the working Acrobat Pro 2017 installation on the other machine as well as the refreshed machine to see if that disassociated all licensed installs.

#ADOBE ACROBAT PROFESSIONAL 2017 BANAZOO SERIAL NUMBER#

If I choose 'Provide a different serial number' and put in the valid serial number it accepts it but throws the same pop-up message above the next time I open Acrobat. I have already deactivated one of my other computers'.it just hangs and never completes. You need to deactivate another computer within N days to use this product.įYI: If I choose the radio button option to 'Retry activation. The serial number xyz is already in use by the maximum allowed computers. Then proceeded to factory refresh the machine. I did not receive any errors so assumed both Deactivation and Adobe account logout were successful.

The second machine was wiped clean and factory refreshed but I thought I had both logged out of my account as well as deactivated the license link via the Acrobat Pro 2017 Help menu. I have the exact same issue described in this thread where I am unable to activate Acrobat Pro 2017 on a second machine.